Ombudsman Services: Property
Chancellors are proud to be a member of Ombudsman Services: Property.
This extract from the Ombudsman Services: Property website explains more about the benefits to you as a buyer or seller from our membership of the scheme:-
Ombudsman Services: Property is set up to resolve complaints about chartered surveying firms, surveyors, estate agents, residential managing agents and other property professionals from consumers using their services.
Why should you use Ombudsman Services: Property?
- They are independent and free to use.
- They consider complaints fairly. They listen to both sides and look at the facts.
- They have been approved by the Office of Fair Trading (OFT) as an estate agent redress scheme.
- Ombudsman Services is funded by its industry members. Its governance structure has been carefully designed to protect the independence of the ombudsman.